Got a Question?

ParcelRush is designed for businesses of all sizes:

• Small e-commerce businesses: Access negotiated rates and automate your shipping management.

• Growing shops: Centralise your shipments, save time, and simplify logistics.

• Large enterprises: For businesses sending over 5000 parcels per month or with large warehouses managing shipments for multiple brands, it's best to contact us directly. We can optimise your logistics flow and offer premium services tailored to your specific needs.

• No commitment, no hidden fees: use ParcelRush with no mandatory subscription.

• Easy-to-use interface and essential features: it's simple to use, focusing on what matters for quick and efficient management.

• Easy onboarding: a simple and fast integration process to get you started right away.

• Use your carrier accounts: connect your existing carrier accounts and benefit from your negotiated rates.

• Access to all features: enjoy all functionalities with no restrictions for greater flexibility.

• Responsive and personalised support: a team available to assist and meet your needs.

ParcelRush integrates with major e-commerce platforms, including WooCommerce, Shopify, WIX, and soon Amazon and Squarespace.

We work with a wide range of carriers, including DHL, UPS, Fedex, DPD, and many more. You can choose the most suitable carrier for each shipment based on your speed and cost requirements.

Yes! With ParcelRush, you can centralize the management of shipments for multiple stores, regardless of the number or platform used. Everything is accessible from a single account, making it easier to manage your shipments.

Yes! ParcelRush allows you to ship both domestically within France and internationally, with solutions tailored to each destination. We also handle customs documents to simplify your non-EU shipments.

In case of a delay, you will be notified within ParcelRush. If a parcel is lost, we will provide all the necessary information to help you open a claim with the carrier.

ParcelRush offers a flexible, commitment-free pricing model. You only pay for what you use, with no hidden fees or mandatory subscriptions. Here's our tiered pricing structure:

• 1 - 100 labels: €0.30 per label

• 101 - 500 labels: €0.22 per label

• 501 - 1500 labels: €0.12 per label

• 1501 - 5000 labels: €0.09 per label

• 5001+ labels: €0.08 per label

No! With ParcelRush, there are no subscriptions, no hidden fees, and no restrictions on features. You only pay based on your usage.

Yes, you can stop anytime—there's no commitment. If you decide to stop mid-month, you'll only be charged for the labels used, with payment at the end of the month.

Yes! ParcelRush takes data security very seriously. We use advanced security protocols to ensure the confidentiality of your information and your customers' data. All data is encrypted and securely stored.

You can reach our support team via live chat or email. We are available to answer your questions and quickly resolve any issues you may encounter.