Privacy Policy

Welcome to ParcelRush. The protection of your personal data is a priority. This policy explains what information we collect, how we use it, and what your rights are.

ParcelRush is a service operated by Navescale, Lda, registered in Portugal under tax number 518556719, with its registered office at Praça Duque de Saldanha 1, 2º andar, 1050-094 Lisbon, Portugal.

We collect the following information when you use our services:

• Identification data: First name, last name, email address, phone number.
• Transaction data: Shipping and delivery addresses, payment information.
• Technical data: IP address, device type, browser, cookies.
• Usage data: Pages visited, interactions with the site.

We use your data for the following purposes:

• Contract performance: To provide and improve our services.
• Legal obligations: To comply with tax and regulatory requirements.
• Legitimate interests: To ensure platform security and prevent fraud.
• Consent: To keep you informed about updates and commercial offers.

We do not sell your data. It may be shared with:

• Third-party service providers (payment processing, hosting, marketing).
• Authorities when required by law.

Your data is retained for 6 months after the end of our commercial relationship, unless a longer retention period is required by law.

Under the GDPR, you have the following rights:

• Access and rectification: View or correct your data.
• Erasure and objection: Request deletion of your information.
• Portability: Retrieve your data in a usable format.
• Restriction of processing: Limit how your data is used.

All requests must be sent by email to [email protected].

We use cookies to:

• Improve the user experience.
• Analyze traffic on our site.
• Personalize content and advertisements.

You can manage your cookie preferences via your browser settings or our consent banner.

We implement strict measures to protect your data:

• Encryption of sensitive data.
• Restricted access to personal information.
• Regular monitoring to prevent data breaches.

We may update this policy from time to time. In the event of a significant change, you will be notified by email or via our site.

For any questions about this policy, contact us at [email protected].